Posted by Smartphone Review on August 28, 2010
HTC Hero Android Phone Sprint

Built on the Android Platform, the HTC Hero for Sprint offers a rich mobile Internet experience, an intuitive user interface for extraordinary personalization power, and a full capacitive touchscreen display. With the Android smartphone platform, you’ll be able to access built-in Google mobile services–including Google Search, Google Maps, Gmail and YouTube. And through Android Market, you’ll get access to thousands of useful applications, widgets and fun games to download and install on your phone, with many more apps being added every day.
Stay connected using the integrated social networking apps including Facebook, Twitter and Flickr, as well as add more apps via the Android Market. |
Capture on-the-go memories with the 5.0-megapixel camera/camcorder. |
 |
It also includes HTC Sense, a user interface overlay from HTC that makes it easy for you to create an individualized mobile experience tailored specifically to your needs.
You’ll enjoy high-speed connectivity via Sprint’s dependable 3G network (EV-DO Rev. 0.) as well as such optional services as Sprint Navigation for GPS turn-by-turn directions and Sprint TV’s video-on-demand with full-motion video and vivid sound (see more details on optional services below).
Stay connected using the integrated social networking apps including Facebook, Twitter and Flickr, and capture memories with the 5.0-megapixel camera/camcorder. You can also get quick and easy access to specific voicemail messages via the Visual Voicemail feature, which enables you to go directly to a specific message, without needing to listen to or skip past previous messages. Other features include Wi-Fi networking (802.11b/g), microSD memory expansion (up to 32 GB), access to personal and corporate e-mail, and up to 5 hours of talk time.
HTC Sense and Smart User Features
The intuitive HTC Sense overlay allows the HTC Hero to be completely customized according to your desires and needs via the seven-panel wide home screen, which can be populated with customizable widgets that bring information to the surface.
The HTC Hero users can easily create and switch between Scenes to reflect different moments or roles in your life, such as work, social, travel and play. For example, a work Scene can be easily set up to include stock updates, work e-mail and calendar; a play Scene could have music, weather, and a Twitter feed; or a travel Scene could offer instant access to the local time, weather and maps.
You can silence the HTC Hero by simply turning it over. It also offers an advanced smart dialer for quickly accessing contacts with just a few letters or numbers and a dedicated search key that automatically searches for only information relevant to the current function. When pressed in the mail application, the search will be for text within the mailbox, while a press of the same key from the browser will initiate a Google search.
This device also offers the HTC Footprints application, which enables you to chronicle your on-the-go special moments by capturing a digital postcard on their phone. Once captured, Footprints provides the ability to take notes and an audio clip of that favorite restaurant or special place while identifying its specific location. In addition to identifying each postcard with its specific GPS coordinates, Footprints also auto-names each postcard with its general location or area.
Key Features
- Powered by the Android operating system with deep integration of Google services and access to thousands of apps to customize your phone via the Android Market.
- Fast 3G connectivity thanks to Sprint’s EV–DO, Rev 0 network
- GPS using Sprint Navigation for turn by turn directions, and points of interest searches
- 3.2-inch touch-enabled screen (320 x 480 pixels, 262K color depth, LED backlighting)
- 5-megapixel camera with auto-focus lens
- Video capture capabilities
- Digital audio player allows you to transfer music files from a PC or download tunes from the Amazon MP3 Store.
- Wi-Fi networking (802.11b/g) for accessing home and corporate networks as well as hotspots while on the go.
- Bluetooth 2.0 connectivity with stereo music streaming (A2DP) capabilities as well as hands-free headsets and car kits.
- Memory expansion via microSD card slot with support for optional cards up to 32 GB.
- Access to personal and corporate e-mail with Microsoft Direct Push Technology and HTML support. Send and receive email from multiple corporate and personal email accounts. Also, get wireless email access to popular commercial POP3 and IMAP accounts like AOL, Gmail, and Yahoo!
- Instant messaging via popular services including Windows Live Messenger, Google Talk, Yahoo Messenger, AOL Instant Messenger.
- View documents including Word, Excel, PowerPoint and PDF on the go to maximize your productivity
- Visual Voicemail gives you quick and easy access to just the messages you want to listen to by letting you go directly to a specific message, without needing to listen to or skip past previous messages.
- Airplane mode allows you to listen to music while the cellular connectivity is turned off
- TTY compatible
- Hearing Aid Compatible (HAC) with a rating of M3 for hearing aids operating in the acoustic mode. This handset has a HAC rating of T3 for hearing aids operating in the telecoil mode.
- 3.5mm stereo headset jack
Vital Statistics
The HTC Hero weighs 4.5 ounces and measures 4.5 x 2.2 x 0.5 inches. Its 1500 mAh lithium-ion battery is rated at up to 5 hours of talk time. It runs on the 800/1900 CDMA/EV-DO Rev. 0 frequencies.
What’s in the Box
HTC Hero handset, rechargeable battery, charger, 2 GB microSD memory card, USB cable, quick start guide, user manual
- Broadband-like 3G network: Supporting the EV-DO Rev. A high-speed data standard, this phone enables you to download and stream high-quality video, straight onto your phone. Where coverage is available, EV-DO Rev. A connectivity provides average download speeds ranging from 400 to 700 Kbps, with peak rates up to 2 Mbps.
- GPS capable with Sprint Navigation: This GPS-enabled phone provides optional access to Sprint Navigation for driving directions on your mobile phone–by voice and onscreen. Along the way, turn-by-turn directions will be announced in a clear voice and displayed on your phone. For example, Sprint Navigation will say, “Go 1.2 miles and turn right on Elm Street.” As you approach the turn, you will hear, “Turn right on Elm Street.” Sprint Navigation also provides proactive traffic alerts with one click re-routing. And it’s easy to find restaurants, banks, cafes, hotels and more from over 10 million points of interest across the U.S.
- Sprint TV enabled: With Sprint TV, you can make your cell phone your always-on source for news, weather, sports and more. This comprehensive video service combines high-quality streaming audio and video from channels including ABC, The Weather Channel, Fox Sports, E!, CNN, The Discovery Channel, and more.
- Stay Sporty with Sprint: With NASCAR Sprint Cup Mobile, instantly connect to the NASCAR information you want, when you want it. Follow NASCAR action from practice to race day with real-time leaderboard and alerts. Get exclusive access to your favorite NASCAR Sprint Cup Series driver with real-time driver stats, breaking news and more. Live in-car audio, race radio, NASCAR on SPEED and other audio/video only available on select phones. Visit sprint.com/speed for details.
To access, just text “NASCAR” to 7777 on your Sprint phone or visit the Sprint Digital Lounge to download NASCAR Sprint Cup Mobile (standard text messaging and data rates apply).
This phone also provides access to Sprint Football Live–free for any phone with a data plan. You’ll be able to follow all the live play-by-play action with the Live Game Center for both pro and college football games, as well as stay on top of the pro football draft with a Live Draft Tracker and in-depth analysis and bios on nearly 500 top prospects. Access by texting “FOOTBALL” to 7777 on the handset to download Sprint Football Live from Sprint Digital Lounge (standard text messaging and data rates apply).
User Ratings and Reviews
1 Star Dials in your pocket
I have this phone about a year. It will dial numbers on its own once you put it in your pocket(even in a case! Touch the screen the wrong way and major units pre loaded on the screen when you got it will disappear. I have an i-touch and so I can compare applications in both. The Android applications I have down loaded, for the most part, are second rate. If you have adult fingers like mine, you are constantly entering the wrong letters into the phone, because the symbol is too small. The touch pad dialing is flawed. If you press too hard instead of dialing the number an edit/information screen comes up and you have to close and start all over. All in All the phone is more trouble then the internet connection it allows is worh. It has turned me off on any HTC phone.
2 Stars Very Slow! Always Freezing!
I purchased the HTC Hero as my first android phone. I previously have owned both an iPhone and a Blackberry, so I am not new to smart phones.
Here are some things I liked about the Hero:
1. Track ball: I find the trackball makes surfing the internet and going through pictures easier.
2. The call quality: The people on the other end sounded good and they said they had no problems hearing me.
3. Camera: The camera is a 5mp camera and it takes great pictures. Camcorder function also works great.
4. Screen Lock: The screen is not unlocked my enter numbers like most phones, instead you create a pattern that you have to trace to unlock it, I feel it is hard to remember that then a number, making it more secure.
5. Quality of the phone: The phone seemed like a high quality phone, it was heavy but not to heavy.
Things I didn’t like about the Hero:
1. Incredibly slow! To open the clock on the home screen it took 10 seconds and to open the weather it took 15 seconds (these are not apps, I’m talking about the default HTC Sense Clock) It doesn’t happen all the time but enough to be incredibly annoying.
2. Always Freezing: My phone would always freeze when I tried to type messages, and I would have to enter the same number 5 times (I’m not exaggerating) when trying to place a call because would not register)
3. Android Market: I know it’s not fair to compare it to Apple but the market is nothing close to what iPhone has to offer. From what I have found (this may not be true, but from some research on the internet I found it) Android apps can pretty much be made by anyone. So they are a lot of not so great apps on the market. The number of apps related to Marijuana is ridiculous. A lot of the apps that had to be purchased were in Euros, which I found to be strange as well.
4.Email: I have always used yahoo mail. I knew that when I got the phone I had to have a google account to activate it which was no big deal. The problem is that you can not use yahoo mail with the email program that android has, unlike most phones. The email either has to be a gmail account or a pop account. There are 2 ways to solve this: pay yahoo $20/yr to allow pop access to your email or you can download the yahoo mail app (which is free) and have your mail there. It’s not a big hassle but still annoying.
Bottom line: To me a phone should be able to make calls and send text messages with out any problems. Since the Hero can not do that, I feel that what ever else it has to offer is worthless. I have found that you can root your phone to make it faster, but I don’t like messing with the programming of my phone. I never had to jailbreak my iPhone to get it to cooperate, so I should not have to root the Hero to make it work. It is a fairly simple smart phone, but it’s not right for me.
5 Stars Great phone at a great price!
I purchased my Hero when it first came out almost a year ago. At the time, I thought I wanted the newest Windows Mobile phone since that is what I was used to, or maybe the Palm Pre. When I saw the Hero at the Sprint store I knew this was the phone for me. I have been pleasantly surprised and very happy ever since. The phone is a nice compact size - a benefit in most cases as it slips easily into a pocket. The newer Evo has a much larger screen which makes things easier to see but with a drawback of bulk. I have owned many PDAs and smart phones in the past but this was the first one that I felt worked the way it should. If I had to choose again today I might pick the EVO 4G for the bigger screen, 4G and faster processor, but I don’t feel compelled to upgrade right away as I am still happy with the Hero. These two phones seem to be fine choices and at the lower price of the Hero now it is a real bargain. Spint service has been great and just seems to get better. I don’t have reception or service issues, the voice quality is excellent and Sprint customer service has been very good (not like the old days of waiting forever for an operator) - plus the price of my plan is so much cheaper than Verizon or ATT. My friends on ATT with their iphones get dropped calls all the time - knowing what they pay for servcie, I just chuckle. Just try making a call at the Javitz convention center with an iPhone - ha. I have not used any cases for my Hero and it has held up great.
2 Stars great phone, terrible lag.
i hate being the one to give negative reviews, but my experience with the hero has been a very, very laggy one. yes, being a geek, not only have i used all sorts of task managers and whatnot to keep the phone as clear as possible, i have even flashed some custom ROMS on it. the 528 mhz processor just doesn’t cut it. a big issue with the phone is that when trying to type landscape, the delay between hitting the key and the letter appearing is too long to merit use. the portrait keyboard is only slightly less laggy. nearly every aspect of this phone is framed by lag, holding back what is otherwise a beautiful, wonderful android experience. the HTC sense UI is stunning, and android is just wonderful. that being said, don’t waste your time and energy on this sub-par device, sprint ahead(see what i did there? lulz ^_^) and pick yourself up an evo or epic that can take advantage of sprint’s wonderful high speed (even on 3g) network, with those phones that can handle the wonderful android experience.
3 Stars Decent, but not perfect
This was my first android phone, and won’t be my last.. but the phone is lacking, I’ll say that much.
The good:
Android is a great phone OS, hands down. The platform has rich community support, and isn’t locked down like Apple’s iOS.
The android app store makes this phone MUCH MORE than just a phone.
Call quality is great, phone feels comfortable (haven’t found a “grip of death” on it, either).
I get great signal.
Battery life is fairly good. I can go about 2 days on a single charge, and I use my phone quite a bit.
HTC’s Sense UI is one of the best out there.
Multitasking works well.
The bad:
Sluggish response. It’s got some slower hardware compared to devices like the HTC Evo, which will be very annoying at times.
A pain to update to the latest android OS, which I recommend.
Preloaded apps are mostly crap. Thank goodness for the android store.
No flash on the camera. I don’t get what is with phone manufacturers not putting flashes with the camera anymore.
Camera software uses the click of the trackball to operate the shutter… while rolling the trackball handles the zoom. Needless to say, this gets frustrating when you’re trying to flip the phone around for a snapshot of yourself doing something obnoxious, like eating an iPhone.
No HTC Sync support for Linux, which drives me up the wall. Glad I still have an XP-loaded desktop, otherwise I would be very, very pissed.
The side stuff:
The screen is “meh”. Nothing spectacular, but not horrible. Touch response can be a little flaky since the phone is so sluggish. It gets a little hot sometimes when playing games/charging, too, so keep that in mind. Watch out when placing it in your pocket, though; I’ve had mine do all sorts of random stuff without my intent (no pocket dialing, thank goodness). When I put it in my pocket, I slide it in facing out, with the buttons/trackball up at the top, which has eliminated most of those problems.
There are better phones out there. The Evo is amazing (aside from the battery life), for one.
One thing to note with Sprint: They may have a slower data network, but it has been 100% reliable for me. I’d rather have reliability over speed (and the speed isn’t that bad - I’ve tethered it to my laptop via USB to utilize the data connection when I’m away from legit wifi sources).
If you’re looking for a smartphone to use with your day job (I’m a systems manager), be sure to check on your corporate policies regarding smartphones. Some only support Crackberries syncing with Exchange, so while the Hero will support it, your corporate IT staff may not.
Buy/More Info
Posted by Smartphone Review on August 20, 2010
HTC Hero Android Phone Sprint

Built on the Android Platform, the HTC Hero for Sprint offers a rich mobile Internet experience, an intuitive user interface for extraordinary personalization power, and a full capacitive touchscreen display. With the Android smartphone platform, you’ll be able to access built-in Google mobile services–including Google Search, Google Maps, Gmail and YouTube. And through Android Market, you’ll get access to thousands of useful applications, widgets and fun games to download and install on your phone, with many more apps being added every day.
Stay connected using the integrated social networking apps including Facebook, Twitter and Flickr, as well as add more apps via the Android Market. |
Capture on-the-go memories with the 5.0-megapixel camera/camcorder. |
 |
It also includes HTC Sense, a user interface overlay from HTC that makes it easy for you to create an individualized mobile experience tailored specifically to your needs.
You’ll enjoy high-speed connectivity via Sprint’s dependable 3G network (EV-DO Rev. 0.) as well as such optional services as Sprint Navigation for GPS turn-by-turn directions and Sprint TV’s video-on-demand with full-motion video and vivid sound (see more details on optional services below).
Stay connected using the integrated social networking apps including Facebook, Twitter and Flickr, and capture memories with the 5.0-megapixel camera/camcorder. You can also get quick and easy access to specific voicemail messages via the Visual Voicemail feature, which enables you to go directly to a specific message, without needing to listen to or skip past previous messages. Other features include Wi-Fi networking (802.11b/g), microSD memory expansion (up to 32 GB), access to personal and corporate e-mail, and up to 5 hours of talk time.
HTC Sense and Smart User Features
The intuitive HTC Sense overlay allows the HTC Hero to be completely customized according to your desires and needs via the seven-panel wide home screen, which can be populated with customizable widgets that bring information to the surface.
The HTC Hero users can easily create and switch between Scenes to reflect different moments or roles in your life, such as work, social, travel and play. For example, a work Scene can be easily set up to include stock updates, work e-mail and calendar; a play Scene could have music, weather, and a Twitter feed; or a travel Scene could offer instant access to the local time, weather and maps.
You can silence the HTC Hero by simply turning it over. It also offers an advanced smart dialer for quickly accessing contacts with just a few letters or numbers and a dedicated search key that automatically searches for only information relevant to the current function. When pressed in the mail application, the search will be for text within the mailbox, while a press of the same key from the browser will initiate a Google search.
This device also offers the HTC Footprints application, which enables you to chronicle your on-the-go special moments by capturing a digital postcard on their phone. Once captured, Footprints provides the ability to take notes and an audio clip of that favorite restaurant or special place while identifying its specific location. In addition to identifying each postcard with its specific GPS coordinates, Footprints also auto-names each postcard with its general location or area.
Key Features
- Powered by the Android operating system with deep integration of Google services and access to thousands of apps to customize your phone via the Android Market.
- Fast 3G connectivity thanks to Sprint’s EV–DO, Rev 0 network
- GPS using Sprint Navigation for turn by turn directions, and points of interest searches
- 3.2-inch touch-enabled screen (320 x 480 pixels, 262K color depth, LED backlighting)
- 5-megapixel camera with auto-focus lens
- Video capture capabilities
- Digital audio player allows you to transfer music files from a PC or download tunes from the Amazon MP3 Store.
- Wi-Fi networking (802.11b/g) for accessing home and corporate networks as well as hotspots while on the go.
- Bluetooth 2.0 connectivity with stereo music streaming (A2DP) capabilities as well as hands-free headsets and car kits.
- Memory expansion via microSD card slot with support for optional cards up to 32 GB.
- Access to personal and corporate e-mail with Microsoft Direct Push Technology and HTML support. Send and receive email from multiple corporate and personal email accounts. Also, get wireless email access to popular commercial POP3 and IMAP accounts like AOL, Gmail, and Yahoo!
- Instant messaging via popular services including Windows Live Messenger, Google Talk, Yahoo Messenger, AOL Instant Messenger.
- View documents including Word, Excel, PowerPoint and PDF on the go to maximize your productivity
- Visual Voicemail gives you quick and easy access to just the messages you want to listen to by letting you go directly to a specific message, without needing to listen to or skip past previous messages.
- Airplane mode allows you to listen to music while the cellular connectivity is turned off
- TTY compatible
- Hearing Aid Compatible (HAC) with a rating of M3 for hearing aids operating in the acoustic mode. This handset has a HAC rating of T3 for hearing aids operating in the telecoil mode.
- 3.5mm stereo headset jack
Vital Statistics
The HTC Hero weighs 4.5 ounces and measures 4.5 x 2.2 x 0.5 inches. Its 1500 mAh lithium-ion battery is rated at up to 5 hours of talk time. It runs on the 800/1900 CDMA/EV-DO Rev. 0 frequencies.
What’s in the Box
HTC Hero handset, rechargeable battery, charger, 2 GB microSD memory card, USB cable, quick start guide, user manual
- Broadband-like 3G network: Supporting the EV-DO Rev. A high-speed data standard, this phone enables you to download and stream high-quality video, straight onto your phone. Where coverage is available, EV-DO Rev. A connectivity provides average download speeds ranging from 400 to 700 Kbps, with peak rates up to 2 Mbps.
- GPS capable with Sprint Navigation: This GPS-enabled phone provides optional access to Sprint Navigation for driving directions on your mobile phone–by voice and onscreen. Along the way, turn-by-turn directions will be announced in a clear voice and displayed on your phone. For example, Sprint Navigation will say, “Go 1.2 miles and turn right on Elm Street.” As you approach the turn, you will hear, “Turn right on Elm Street.” Sprint Navigation also provides proactive traffic alerts with one click re-routing. And it’s easy to find restaurants, banks, cafes, hotels and more from over 10 million points of interest across the U.S.
- Sprint TV enabled: With Sprint TV, you can make your cell phone your always-on source for news, weather, sports and more. This comprehensive video service combines high-quality streaming audio and video from channels including ABC, The Weather Channel, Fox Sports, E!, CNN, The Discovery Channel, and more.
- Stay Sporty with Sprint: With NASCAR Sprint Cup Mobile, instantly connect to the NASCAR information you want, when you want it. Follow NASCAR action from practice to race day with real-time leaderboard and alerts. Get exclusive access to your favorite NASCAR Sprint Cup Series driver with real-time driver stats, breaking news and more. Live in-car audio, race radio, NASCAR on SPEED and other audio/video only available on select phones. Visit sprint.com/speed for details.
To access, just text “NASCAR” to 7777 on your Sprint phone or visit the Sprint Digital Lounge to download NASCAR Sprint Cup Mobile (standard text messaging and data rates apply).
This phone also provides access to Sprint Football Live–free for any phone with a data plan. You’ll be able to follow all the live play-by-play action with the Live Game Center for both pro and college football games, as well as stay on top of the pro football draft with a Live Draft Tracker and in-depth analysis and bios on nearly 500 top prospects. Access by texting “FOOTBALL” to 7777 on the handset to download Sprint Football Live from Sprint Digital Lounge (standard text messaging and data rates apply).
User Ratings and Reviews
1 Star Dials in your pocket
I have this phone about a year. It will dial numbers on its own once you put it in your pocket(even in a case! Touch the screen the wrong way and major units pre loaded on the screen when you got it will disappear. I have an i-touch and so I can compare applications in both. The Android applications I have down loaded, for the most part, are second rate. If you have adult fingers like mine, you are constantly entering the wrong letters into the phone, because the symbol is too small. The touch pad dialing is flawed. If you press too hard instead of dialing the number an edit/information screen comes up and you have to close and start all over. All in All the phone is more trouble then the internet connection it allows is worh. It has turned me off on any HTC phone.
2 Stars great phone, terrible lag.
i hate being the one to give negative reviews, but my experience with the hero has been a very, very laggy one. yes, being a geek, not only have i used all sorts of task managers and whatnot to keep the phone as clear as possible, i have even flashed some custom ROMS on it. the 528 mhz processor just doesn’t cut it. a big issue with the phone is that when trying to type landscape, the delay between hitting the key and the letter appearing is too long to merit use. the portrait keyboard is only slightly less laggy. nearly every aspect of this phone is framed by lag, holding back what is otherwise a beautiful, wonderful android experience. the HTC sense UI is stunning, and android is just wonderful. that being said, don’t waste your time and energy on this sub-par device, sprint ahead(see what i did there? lulz ^_^) and pick yourself up an evo or epic that can take advantage of sprint’s wonderful high speed (even on 3g) network, with those phones that can handle the wonderful android experience.
5 Stars Very nice upgrade!
I have had a Boost Mobile(Sprint’s prepaid service) phone for a while, and I finally decided it was time to upgrade. After alot of searching, I decided on the HTC Hero for Sprint. I am very please with my purchase. The phone is easy to use, even if you may not be familiar with the technology associated with it. There are tons of great apps for the phone. It is so nice to be able to access what I want, where I want it.
The only downside I have found on this phone so far is battery life. If I use the apps, games, music much, the battery is drained very quickly. It seems to be a common theme with alot of high powered phones. I make sure I have a charger at home, at work, and in the car, and I am okay.
I would definitely recommend this phone! It isn’t one of the best selling phones on the market right now for nothing.
3 Stars Decent, but not perfect
This was my first android phone, and won’t be my last.. but the phone is lacking, I’ll say that much.
The good:
Android is a great phone OS, hands down. The platform has rich community support, and isn’t locked down like Apple’s iOS.
The android app store makes this phone MUCH MORE than just a phone.
Call quality is great, phone feels comfortable (haven’t found a “grip of death” on it, either).
I get great signal.
Battery life is fairly good. I can go about 2 days on a single charge, and I use my phone quite a bit.
HTC’s Sense UI is one of the best out there.
Multitasking works well.
The bad:
Sluggish response. It’s got some slower hardware compared to devices like the HTC Evo, which will be very annoying at times.
A pain to update to the latest android OS, which I recommend.
Preloaded apps are mostly crap. Thank goodness for the android store.
No flash on the camera. I don’t get what is with phone manufacturers not putting flashes with the camera anymore.
Camera software uses the click of the trackball to operate the shutter… while rolling the trackball handles the zoom. Needless to say, this gets frustrating when you’re trying to flip the phone around for a snapshot of yourself doing something obnoxious, like eating an iPhone.
No HTC Sync support for Linux, which drives me up the wall. Glad I still have an XP-loaded desktop, otherwise I would be very, very pissed.
The side stuff:
The screen is “meh”. Nothing spectacular, but not horrible. Touch response can be a little flaky since the phone is so sluggish. It gets a little hot sometimes when playing games/charging, too, so keep that in mind. Watch out when placing it in your pocket, though; I’ve had mine do all sorts of random stuff without my intent (no pocket dialing, thank goodness). When I put it in my pocket, I slide it in facing out, with the buttons/trackball up at the top, which has eliminated most of those problems.
There are better phones out there. The Evo is amazing (aside from the battery life), for one.
One thing to note with Sprint: They may have a slower data network, but it has been 100% reliable for me. I’d rather have reliability over speed (and the speed isn’t that bad - I’ve tethered it to my laptop via USB to utilize the data connection when I’m away from legit wifi sources).
If you’re looking for a smartphone to use with your day job (I’m a systems manager), be sure to check on your corporate policies regarding smartphones. Some only support Crackberries syncing with Exchange, so while the Hero will support it, your corporate IT staff may not.
1 Star save yourself
save yourself the headache and hazzles and go straight to sprint to order this item. The run around and aggravation i had with sprint trying to find this order was enough to cause me to cancel this with amazon and buy direct from Sprint
Buy/More Info
Posted by Smartphone Review on August 12, 2010
BlackBerry Bold 9650 Phone Black Sprint

Powerful and refined, the BlackBerry Bold 9650 smartphone offers high-speed connectivity via Sprint’s dependable 3G network as well as Wi-Fi networking (802.11b/g) for connecting to home/business networks and on-the-go hotspots. And whether traveling to Europe or Asia, the Bold 9650 provides globetrotters the freedom of reliable global connectivity to GSM and 3G UMTS networks via Sprint Worldwide international services.
Enjoy fast cellular connectivity with Sprint’s dependable 3G network and global GSM/3G connectivity when traveling abroad. |
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In addition to fast 3G speeds from Sprint’s high-speed EV-DO network, you’ll enjoy GPS navigation capabilities for accessing the optional Sprint Navigation turn-by-turn direction service and Sprint TV’s video-on-demand with full-motion video and vivid sound (see more details on optional services below).
Offering top-of-the-line performance and functionality, it features a sophisticated, high-gloss black finish, chrome highlights and leatherette back. It also includes a distinctive, highly tactile full-QWERTY keyboard for fast and accurate typing, and an innovative touch-sensitive optical trackpad, which makes for a great navigation experience.
Other features include a 3.2-megapixel camera/camcorder, Bluetooth for hands-free devices and stereo music streaming, microSD memory expansion to 16 GB (a 2 GB card is included), support for BlackBerry App World, and up to 5 hours of talk time.
Key Features
- Fast 3G connectivity thanks to Sprint’s EV-DO, Rev 0 network
- Global roaming with Sprint Worldwide international services (pre-installed SIM card; compatible with 850/900/1800/1900 MHz GSM and 2100 MHz 3G UMTS networks)
- GPS using Sprint Navigation for turn by turn directions, and points of interest searches
- BlackBerry OS 5.0 includes typing accuracy and selection improvements, as well as usability and visual enhancements such as inertial scrolling, spin boxes that make it easier to set dates and times, gradient shading on buttons, and more use of animation.
- Support for BlackBerry App World featuring a broad and growing catalog of third-party mobile applications developed specifically for BlackBerry smartphones. Categories include travel, productivity, entertainment, games, social networking and sharing, news and weather, and more.
- BlackBerry Internet Service offers easy access to up to 10 supported personal and work e-mail accounts and one BlackBerry e-mail account.
- Compatible with BlackBerry Enterprise Server for advanced security and IT administration features within IBM Lotus Domino, Microsoft Exchange and Novell GroupWise environments. Customers running BlackBerry Enterprise Server 5.0 will gain the ability to set follow-up flags, manage e-mail folders, access remote files (Windows Shares), forward appointments, view calendar attachments, and more.
- View attachments including JPEG, Adobe PDF, and Microsoft Word, Excel and PowerPoint.
- BlackBerry Media Sync is built right into your BlackBerry Desktop Software and lets you sync your desktop iTunes or Windows Media Player music files with your BlackBerry smartphone. If you’re a Mac user, just choose the “media” option and you’re ready to sync your iTunes music collection from your BlackBerry smartphone onto your Mac.
- Memory expansion via microSD card slot with support for optional cards up to 16 GB. A 2 GB card is included with the phone, and it also has an internal 512 MB memory.
- Wi-Fi networking (802.11b/g) for accessing home and corporate networks as well as hotspots while on the go
- Bluetooth 2.1 connectivity with stereo music streaming (A2DP) capabilities as well as hands-free headsets and car kits and tethering with your PC (with optional tethering plan). (Learn more)
- Full messaging capabilities including SMS text, MMS picture and IM instant messaging (via popular services)
- Large 2.45-inch high-resolution display (480 x 360 resolution at 245 ppi) that displays pictures, videos and Web pages with contrast and detail
- 3.2-megapixel camera with flash, variable zoom, image stabilization, autofocus and video recording.
- Full HTML Web browser, streaming audio and video via RTSP
Vital Statistics
The BlackBerry Bold 9650 weighs 4.8 ounces and measures 4.4 x 2.44 x 0.55 inches. Its 1400 mAh lithium-ion battery is rated at up to 5 hours of talk time, and up to 312 hours (13 days) of standby time. It runs on the 800/1900 CDMA/EV-DO Rev. A frequencies in the United States as well as 850/900/1800/1900 MHz GSM and 2100 MHz 3G UMTS/HSPA networks outside North America.
What’s in the Box
BlackBerry Bold 9650 handset, rechargeable battery, folding blade micro charger, 2 GB microSD card, SIM card, USB cable, 3.5mm stereo headset, synthetic swivel holster case, BlackBerry documentation kit, quick start guide, user manual
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- Broadband-like 3G network: Supporting the EV-DO Rev. A high-speed data standard, this phone enables you to download and stream high-quality video, straight onto your phone. Where coverage is available, EV-DO Rev. A connectivity provides average download speeds ranging from 400 to 700 Kbps, with peak rates up to 2 Mbps.
- Global roaming: This phone operates on quad-band GSM and 2100 MHz 3G UMTS networks globally where Sprint has international roaming agreements. (Note that this phone is not compatible with GSM networks found in the United States.) A Sprint-provided SIM card is provided pre-installed in the device for customers who wish to utilize Sprint Worldwide international services (special activation required) while traveling abroad. You can make and receive calls as well as access data in over 185 countries.
- Sprint TV enabled: With Sprint TV, you can make your cell phone your always-on source for news, weather, sports and more. This comprehensive video service combines high-quality streaming audio and video from channels including the NFL Network, ABC, The Weather Channel, Fox Sports, E!, CNN, The Discovery Channel, and more.
- GPS capable with Sprint Navigation: This GPS-enabled phone provides optional access to Sprint Navigation for driving directions on your mobile phone–by voice and onscreen. Along the way, turn-by-turn directions will be announced in a clear voice and displayed on your phone. For example, Sprint Navigation will say, “Go 1.2 miles and turn right on Elm Street.” As you approach the turn, you will hear, “Turn right on Elm Street.” Sprint Navigation also provides proactive traffic alerts with one click re-routing. And it’s easy to find restaurants, banks, cafes, hotels and more from over 10 million points of interest across the U.S.
- Stay Sporty with Sprint: With NASCAR Sprint Cup Mobile, instantly connect to the NASCAR information you want, when you want it. Follow NASCAR action from practice to race day with real-time leaderboard and alerts. Get exclusive access to your favorite NASCAR Sprint Cup Series driver with real-time driver stats, breaking news and more. Live in-car audio, race radio, NASCAR on SPEED and other audio/video only available on select phones. Visit sprint.com/speed for details.
To access, just text “NASCAR” to 7777 on your Sprint phone or visit the Sprint Digital Lounge to download NASCAR Sprint Cup Mobile (standard text messaging and data rates apply).
This phone also provides access to Sprint Football Live–free for any phone with a data plan. You’ll be able to follow all the live play-by-play action with the Live Game Center for both pro and college football games, as well as stay on top of the pro football draft with a Live Draft Tracker and in-depth analysis and bios on nearly 500 top prospects. Access by texting “FOOTBALL” to 7777 on the handset to download Sprint Football Live from Sprint Digital Lounge (standard text messaging and data rates apply).
User Ratings and Reviews
4 Stars Bold new Tour
Got this to replace my Sprint tour that everyone said I sounded muffled on. Nice update from the 9630 Tour. No complaints about the sound (no muffling) and the trackball issues others were having with the Tour are fixed with the new optical trackpad. Also happy to report that the slightly annoying battery cover that was loose on the Tour is fixed on this model. Other than those items, the Bold 9650 has more memory and WiFi now. If you are upgrading from a Tour or buying a case that was for the 9630 Tour, be careful because they moved the charging port up slightly (about 1/8 inch) so your old style case may not allow proper access for the charger. I have a Case-Mate “Barely there” 9630 Tour cover that works on this one fine (only because the openings are pretty big). The phone works fine on the Sprint network and already has a firmware update on the Blackberry site (although I couldn’t figure out what it fixed). Always back up your data with the Blackberry Desktop software before attempting a firmware update just to be safe. I didn’t give it a five because I think Blackberry is lagging behind in web browsers and Apps, but this works well with my work e-mail so I went for this over an Android phone.
5 Stars Reliable, Excellent Camera, Fast, Loud, Excellent Sprint Coverage and Service!
Quick Daily Usage Summary: Driving and listening to Pandora internet radio streaming CD quality audio >>> Sprint navigation interrupts stream to notify of traffic alert and rerouting options >>> BB message alert from friend >>> AOL instant message >>> Google talk >>> E-mail received of Amazon shipping item >>> Calendar alert showing appointment later that day >>> When parked I send picture to Facebook instantly.
This is probably one of the best all around BlackBerry devices every created. I only upgraded from a 8530 because I needed to have international roaming capabilities. And with Sprint, the phones come natively unlocked and ready to roam on ANY GSM network in the world! (pop-in new SIM card and you’re set)
This phone has ALL the features that its competitors have along with its storied and well developed BB e-mail / messaging system that has over 100 million users worldwide. The fact that it can be bought for less $200 is an excellent value.
If you’re looking for a phone that keeps you organized, connected to all your family and friends, entertained, and more, this is a great phone.
The e-mail, contact lists, and how all messages are combined into shared boxes is efficient and easy to use. The keyboard is responsive and fast…much better than any touchscreen out there. The battery life is phenomenal and turning off the WiFi and Bluetooth radios and closing extra applications extends it even further.
Regarding the cellphone service coverage, Sprint has vastly improved over the last 5 years. My friends and I took our BB phones up and down the East Coast and had excellent service the entire way: e-mailing, chatting, texting, sending pics, receiving pics, facebooking, etc. There were a handful of dead spots, but coverage and reliability was rivaling Verizon Wireless (former VZW subscriber of 10 years!)
Unlimited use of their voice command GPS network (LIVE traffic updates and rerouting!) is truly amazing and at least worth $200 in my opinion. The Sprint TV network is DARN GOOD with various channels that include LIVE ESPN.
The camera actually takes better 3.2MP pictures than the iPhone 3GS with full color and detail…with a LED flash that is blinding! (flashlight mode is possible under the camcorder mode and is hilarious as it literally lights up an entire room)
Also, I’ve been able to stream Pandora internet radio nonstop for hours without barely using the battery.
Minor disadvantages: Yes the screen is small…but I’d rather carry a device that doesn’t impale me while in my pocket. Web browsing is annoying at times, but update coming to the phone will vastly improve experience. Otherwise, most websites load fine.
Sprint’s Family plans are the best currently on the market. To have unlimited mobile to mobile calling (ANY CARRIER!), unlimited texting, unlimited data, for less than $40 per person per month is nearly miraculous. If you don’t want to waste money on flashier smartphones, get this phone. You won’t regret it!
Buy/More Info
Posted by Smartphone Review on August 10, 2010
HTC Hero Android Phone Sprint

Built on the Android Platform, the HTC Hero for Sprint offers a rich mobile Internet experience, an intuitive user interface for extraordinary personalization power, and a full capacitive touchscreen display. With the Android smartphone platform, you’ll be able to access built-in Google mobile services–including Google Search, Google Maps, Gmail and YouTube. And through Android Market, you’ll get access to thousands of useful applications, widgets and fun games to download and install on your phone, with many more apps being added every day.
Stay connected using the integrated social networking apps including Facebook, Twitter and Flickr, as well as add more apps via the Android Market. |
Capture on-the-go memories with the 5.0-megapixel camera/camcorder. |
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It also includes HTC Sense, a user interface overlay from HTC that makes it easy for you to create an individualized mobile experience tailored specifically to your needs.
You’ll enjoy high-speed connectivity via Sprint’s dependable 3G network (EV-DO Rev. 0.) as well as such optional services as Sprint Navigation for GPS turn-by-turn directions and Sprint TV’s video-on-demand with full-motion video and vivid sound (see more details on optional services below).
Stay connected using the integrated social networking apps including Facebook, Twitter and Flickr, and capture memories with the 5.0-megapixel camera/camcorder. You can also get quick and easy access to specific voicemail messages via the Visual Voicemail feature, which enables you to go directly to a specific message, without needing to listen to or skip past previous messages. Other features include Wi-Fi networking (802.11b/g), microSD memory expansion (up to 32 GB), access to personal and corporate e-mail, and up to 5 hours of talk time.
HTC Sense and Smart User Features
The intuitive HTC Sense overlay allows the HTC Hero to be completely customized according to your desires and needs via the seven-panel wide home screen, which can be populated with customizable widgets that bring information to the surface.
The HTC Hero users can easily create and switch between Scenes to reflect different moments or roles in your life, such as work, social, travel and play. For example, a work Scene can be easily set up to include stock updates, work e-mail and calendar; a play Scene could have music, weather, and a Twitter feed; or a travel Scene could offer instant access to the local time, weather and maps.
You can silence the HTC Hero by simply turning it over. It also offers an advanced smart dialer for quickly accessing contacts with just a few letters or numbers and a dedicated search key that automatically searches for only information relevant to the current function. When pressed in the mail application, the search will be for text within the mailbox, while a press of the same key from the browser will initiate a Google search.
This device also offers the HTC Footprints application, which enables you to chronicle your on-the-go special moments by capturing a digital postcard on their phone. Once captured, Footprints provides the ability to take notes and an audio clip of that favorite restaurant or special place while identifying its specific location. In addition to identifying each postcard with its specific GPS coordinates, Footprints also auto-names each postcard with its general location or area.
Key Features
- Powered by the Android operating system with deep integration of Google services and access to thousands of apps to customize your phone via the Android Market.
- Fast 3G connectivity thanks to Sprint’s EV–DO, Rev 0 network
- GPS using Sprint Navigation for turn by turn directions, and points of interest searches
- 3.2-inch touch-enabled screen (320 x 480 pixels, 262K color depth, LED backlighting)
- 5-megapixel camera with auto-focus lens
- Video capture capabilities
- Digital audio player allows you to transfer music files from a PC or download tunes from the Amazon MP3 Store.
- Wi-Fi networking (802.11b/g) for accessing home and corporate networks as well as hotspots while on the go.
- Bluetooth 2.0 connectivity with stereo music streaming (A2DP) capabilities as well as hands-free headsets and car kits.
- Memory expansion via microSD card slot with support for optional cards up to 32 GB.
- Access to personal and corporate e-mail with Microsoft Direct Push Technology and HTML support. Send and receive email from multiple corporate and personal email accounts. Also, get wireless email access to popular commercial POP3 and IMAP accounts like AOL, Gmail, and Yahoo!
- Instant messaging via popular services including Windows Live Messenger, Google Talk, Yahoo Messenger, AOL Instant Messenger.
- View documents including Word, Excel, PowerPoint and PDF on the go to maximize your productivity
- Visual Voicemail gives you quick and easy access to just the messages you want to listen to by letting you go directly to a specific message, without needing to listen to or skip past previous messages.
- Airplane mode allows you to listen to music while the cellular connectivity is turned off
- TTY compatible
- Hearing Aid Compatible (HAC) with a rating of M3 for hearing aids operating in the acoustic mode. This handset has a HAC rating of T3 for hearing aids operating in the telecoil mode.
- 3.5mm stereo headset jack
Vital Statistics
The HTC Hero weighs 4.5 ounces and measures 4.5 x 2.2 x 0.5 inches. Its 1500 mAh lithium-ion battery is rated at up to 5 hours of talk time. It runs on the 800/1900 CDMA/EV-DO Rev. 0 frequencies.
What’s in the Box
HTC Hero handset, rechargeable battery, charger, 2 GB microSD memory card, USB cable, quick start guide, user manual
- Broadband-like 3G network: Supporting the EV-DO Rev. A high-speed data standard, this phone enables you to download and stream high-quality video, straight onto your phone. Where coverage is available, EV-DO Rev. A connectivity provides average download speeds ranging from 400 to 700 Kbps, with peak rates up to 2 Mbps.
- GPS capable with Sprint Navigation: This GPS-enabled phone provides optional access to Sprint Navigation for driving directions on your mobile phone–by voice and onscreen. Along the way, turn-by-turn directions will be announced in a clear voice and displayed on your phone. For example, Sprint Navigation will say, “Go 1.2 miles and turn right on Elm Street.” As you approach the turn, you will hear, “Turn right on Elm Street.” Sprint Navigation also provides proactive traffic alerts with one click re-routing. And it’s easy to find restaurants, banks, cafes, hotels and more from over 10 million points of interest across the U.S.
- Sprint TV enabled: With Sprint TV, you can make your cell phone your always-on source for news, weather, sports and more. This comprehensive video service combines high-quality streaming audio and video from channels including ABC, The Weather Channel, Fox Sports, E!, CNN, The Discovery Channel, and more.
- Stay Sporty with Sprint: With NASCAR Sprint Cup Mobile, instantly connect to the NASCAR information you want, when you want it. Follow NASCAR action from practice to race day with real-time leaderboard and alerts. Get exclusive access to your favorite NASCAR Sprint Cup Series driver with real-time driver stats, breaking news and more. Live in-car audio, race radio, NASCAR on SPEED and other audio/video only available on select phones. Visit sprint.com/speed for details.
To access, just text “NASCAR” to 7777 on your Sprint phone or visit the Sprint Digital Lounge to download NASCAR Sprint Cup Mobile (standard text messaging and data rates apply).
This phone also provides access to Sprint Football Live–free for any phone with a data plan. You’ll be able to follow all the live play-by-play action with the Live Game Center for both pro and college football games, as well as stay on top of the pro football draft with a Live Draft Tracker and in-depth analysis and bios on nearly 500 top prospects. Access by texting “FOOTBALL” to 7777 on the handset to download Sprint Football Live from Sprint Digital Lounge (standard text messaging and data rates apply).
User Ratings and Reviews
5 Stars The Hero is Awesome!
I have had my HTC Sprint Hero since November 2009. It is a great phone and I love the Android OS. It’s not quite as fast as the EVO or the Incredible (I love HTC phones :)) but the trackball is nice and its pretty responsive. Plus there are now 100,000 apps in the app Market, most of which are free. I have not had to pay for an app yet. If you are looking for the next hottest phone - get the HTC Evo, Droid Incredible or the Droid X (And i think the Droid 2 just got announced today), stay away from the iPhone with its reception issues and stay away from AT&T with their crappy Android phones. Get this if you want to be close to those other android phones but for less money. I almost went and got the Evo then i realized the Hero is still pretty sweet so it wasn’t worth the money for me. And if you get bored of it then head on over to XDA-Developers, root your hero and start loading custom roms!
4 Stars Amazing (really 4.5 stars)
Lets go down the list: (Ratings 1-5)
Design- Very nice, Solid, Awesome screen-5
Software- Android 2.1 is amazing-5
Speed- Uhh..usually fast but laggy delay when pressing talk and call actually starting-3.5
Camera- Good, but 5mp could be better-3.5
Integration- No complains equal to webOS-5
Call Quality- Really good speakerphone should be louder-4
Sprint service- Hated sprint in 05, MASSIVE improvements now, LOVE sprint all day everyday-5
Battery- ehhh its okay, for a high powered smartphone i’ll forgive-3.5
Show-off factor-LIKE 10!!! can hold its own against ANY phone
2 Stars A Wonder at First, But a FAIL
I got this phone through Sprint last November. At first, I was completely taken by all that it could do, which is essentially everything that one could want: make calls, take pictures, keep track of contacts, surf the web, complete Gmail integration and the list goes on and on and on. I am now on my THIRD phone, and they all have the same essential problem - this phone is woefully underpowered when you are multitasking. You have to keep using the “TaskKiller” app in order to shut off the programs that take up RAM space. Otherwise, (and even sometimes even despite the use of the task killer) the keys stick constantly, so that you end up waiting what seems like forever for the processor to “process” your command - sometimes I count off “six one thousand” before it responds. This is especially annoying when, as is a regular occurrence, I am typing an email, a call comes in, and I cannot answer it because the phone doesn’t exit the email program in time for me to say “hello”. There are times when I get so frustrated at this thing that I want to throw it against the nearest brick wall and take pleasure in watching it break into a gazillion pieces. Sprint is undoubtedly aware of this issue, but refuses to allow me to purchase, at the discount, the new EVO phone, which has a 1Ghz processor and which from what I have read, is, unlike this piece of crap, ready for prime-time, as is reflected in the fact that Sprint can’t keep them in stock, and neither can Amazon. To go on eBay to find one will cost $600. So as a nearly 20 year Sprint customer, I am left with this piece of frustration-inducing technology until September of 2011, or I decide to ditch Sprint altogether and get another Android phone with another carrier. Which is a tough call since Sprint has a really great network that I would hate to leave. But boy, this phone has so much potential - but it’s really underpowered and as a result, the whole Android and Sprint experience is too often just pathetic. What should be a pleasure, has turned into something that too often raises my blood pressure.
5 Stars Very nice upgrade!
I have had a Boost Mobile(Sprint’s prepaid service) phone for a while, and I finally decided it was time to upgrade. After alot of searching, I decided on the HTC Hero for Sprint. I am very please with my purchase. The phone is easy to use, even if you may not be familiar with the technology associated with it. There are tons of great apps for the phone. It is so nice to be able to access what I want, where I want it.
The only downside I have found on this phone so far is battery life. If I use the apps, games, music much, the battery is drained very quickly. It seems to be a common theme with alot of high powered phones. I make sure I have a charger at home, at work, and in the car, and I am okay.
I would definitely recommend this phone! It isn’t one of the best selling phones on the market right now for nothing.
4 Stars HTC Hero
Very happy with all aspects of the Hero. I have not encountered anything negative and would highly recommend to someone who desires an Android phone.
Buy/More Info
Posted by Smartphone Review on August 5, 2010
HTC DROID Eris Android Phone Verizon Wireless

Combining performance and functionality in one sleek package, the ultra-slim HTC DROID ERIS brings the power of the Android platform and the fast, reliable Verizon Wireless network together. Powered by the open-source Android operating system, it offers an intuitive interface with an easily customizable home screen and the ability to personalize it with a wide selection of free and paid downloadable apps via the Android Market. It also includes HTC Sense, a user interface overlay from HTC that makes it easy for you to create an individualized mobile experience tailored specifically to your needs.
The 3G-enabled HTC DROID ERIS runs on the fast, reliable Verizon Wireless network and is powered by the customizable Android platform, with 1000s of apps available to on the Android Market. |
Customizable apps. |
The 3.2-inch touchscreen interface features zoom capability and a virtual QWERTY keyboard, and it’s paired with a trackball for easy navigation. In addition to 3G connectivity, the HTC DROID ERIS offers Wi-Fi networking (802.11b/g) for accessing home and business networks as well as hotspots while on the go and Bluetooth connectivity for both hands-free devices and stereo music streaming. It also offers integrated GPS for navigation using Google Maps and other location services, as well as a digital compass with a sensor that enables the phone to know what direction it is facing.
With integrated Google technology, the HTC DROID ERIS brings one-touch access to the popular Google mobile services millions use every day, including Google Search by Voice, YouTube and Picasa. The DROID ERIS also provides easy access to both personal and corporate email, calendars, and contacts supported by Exchange Server and Gmail. Other features include a 5-megapixel auto focus camera with video capture capabilities, memory expansion via microSD memory cards (an 8 GB card is included with the device), threaded text and picture messaging for seamless on-the-go conversations, Visual Voicemail capabilities, 3.5mm headset jack, and up to 3.5 hours of talk time.
The HTC DROID ERIS comes pre-loaded with a variety of Google and Verizon Wireless mobile services, including:
- Google Maps: Get turn-by-turn directions and instantly view maps and satellite imagery, as well as find local business. And Google Maps Street View enables you to explore cities at street-level virtually while on the go.
- Gmail: Multiple accounts support and undo for common operations.
- YouTube: One-touch recording and playback from home screen widget or app, one-touch sharing with friends, and the ability to view your own uploaded videos and high-resolution videos.
- Google Talk: Easily switch between chats, search your chat history, and preview pictures and videos sent by links.
- Android Market: Browse and download applications created by third-party developers.
- Calendar: Ability to see who has R.S.V.P.’d to your meeting invitations.
- Amazon MP3 Store: Download the latest tracks over the air.
- Verizon Wireless Visual Voice Mail: Delete, reply and forward voice mail messages without having to listen to prior messages or voice instructions.
Key Features
- Fast 3G connectivity thanks to the reliable Verizon Wireless EV–DO, Rev A network
- Powered by the Android 1.5 operating system with deep integration of Google services and access to thousands of apps to customize your phone via the Android Market.
- HTC Scene overlay: Create and switch between Scenes that reflect different moments in your life, helping you design your perfect weekend, travel or pure play phone.
- 3.2-inch touchscreen with virtual QWERTY keyboard (320 x 480 HVGA resolution; 262K color depth)
- 5-megapixel camera with auto–focus and video capture
- Wi-Fi networking (802.11b/g) for accessing home and corporate networks as well as hotspots while on the go.
- Bluetooth connectivity (version 2.1) includes profiles for communication headset, hands-free car kits, and the A2DP Bluetooth profile–enabling you to wirelessly stream your music to a pair of compatible Bluetooth stereo headphones or speaker dock.
- Memory expansion via microSD card slot with support for optional cards up to 16 GB (8 GB card included).
- Multi-format digital audio player with dedicated Amazon MP3 Store app for over-the-air downloads. Includes compatibility with MP3, AAC, AAC+, eAAC+, and WMA formats and the capability to create and manage playlists on the phone.
- Real HTML Web browsing provides more pages and better Web content delivered efficiently to your phone; supports Flash Lite 3.7.1.
- Standard voice mail and compatibility with Verizon Visual Voice Mail (subscription required), which enables you to delete, reply and forward voice mail messages without having to listen to prior messages or voice instructions. Features include on-screen access to voice mail message status, save up to 40 messages for 40 days (or archive permanently), create up to 10 different caller ID-based greetings, and reply via call back, text or even voice mail.
- Text, Picture and Video messaging with threaded messaging feature
- Organizer tools including calendar, tasks, alarm, notes, stopwatch
- Airplane mode allows you to listen to music while the cellular connectivity is turned off
- Integrated Google, Exchange and Facebook contacts
- Speakerphone
- 3.5mm headset jack
- TTY compatible
- Hearing Aid Compatibility = M3/T3
- Memory: ROM: 512 MB; RAM: 256 MB
Vital Statistics
The HTC DROID ERIS weighs 4.23 ounces and measures 4.45 x 2.19 x 0.51 inches. Its lithium-ion battery is rated at up to 3.5 hours (214 minutes) of talk time, and up to 373 hours (15.5 days) of standby time. It runs on the CDMA 800/1900 frequencies as well as EV–DO, Rev A 3G frequencies.
What’s in the Box
HTC DROID ERIS handset, rechargeable battery, wall/USB charger, 8 GB microSD memory card, quick start guide, user manual
User Ratings and Reviews
2 Stars Decent but multiple issues…
Firstly, I would like to say that Droid is up and coming and getting better all the time. With that said, you can tell this phone is a prototype, used as a template to test out the Droid capabilities, but leaves you wanting more. There are several issues with this phone that have not only been verified in multiple forums, but even I have encountered these same issues. Before I get to the issues, I will rant a bit on what the phone is lacking. First, it is lacking camera flash. The 5 MP camera is nice, but HTC should have included flash because the camera is useless in darker areas. You also have to hold the phone extremely still to take photo’s as any slight movement will end up causing blurry photo’s. The camera has multiple features, but image stabilization is not one of them, which I thought was strange as even the cheapest digital camera’s these days have this as a main feature. Another feature not included is within the software and that is flash. The Motorola Droid and Droid Incredible both have this feature so that you can view flash images and even Live Wallpaper, but the Droid Eris does not. Granted, I have been told that it is possible that the new 2.2 Android update that is supposed to come out by the end of July 2010 should have that capability, but I am not holding my breath. The apps, though great and mostly free for the most part, tend to run by themselves, slowing down the phone in which you have to constantly run a task killer in order to shut them all off to speed up the phone again. There are no options to cause these apps to stop running. The preloaded software, like MP3 Store, Messages, Internet, Voice Dialer, and a few others are constantly starting by themselves and there is no way to uninstall them or turn them off which I find very nerve racking. Another thing I have noticed with HTC is the lack of signal strength. I constantly have only a few bars and sometimes one or no bars in an area in which my Blackberry Storm got full signal strength at all times. I have swapped out my Droid for another Eris and am still getting terrible signals everywhere I go. The reason I swapped out my phone for another one is due to the fact that the home screen automatically, by itself, moves to the left, on its own. This is a major problem with this phone and I am not the only one having this issue. While Verizon is good in swapping out a replacement, they are still feigning oblivious to hearing about such problems. Looking this issue up online I have seen a host of forums and boards where people are having the same problems with this phone and where Verizon is reported as not having a clue as to this issue. My phone got so bad I could barely make phone calls or respond to text messages, which the screen automatically moving to the left constantly affects greatly as the cursor moves all the way to the beginning of whatever you are typing causing you to always having to touch the text box to advance the cursor back to the end of the message to continue texting. The screen also became unresponsive to where I had to pull the battery and replace to reload the software. Another issue is the fact that it takes forever to make a call. You tap the green button or the middle on screen button and while it takes you to the contact list the software takes forever to make the call. So far my “refurbished” phone I just got seems to be working just fine, but still with laggy screen response time (which I hope will be fixed in the 2.2 software update) and the screen has not moved to the left on its own yet, but according to multiple forums, swapping out the phone for another one doesn’t remedy the issue. And mind you, my Eris I had before I swapped for another one, was brand new. If a brand new phone can still have those same issues that everyone seems to be having, then the phone is being sold defective by Verizon and I find that disconcerting. I just recently looked on the Verizon website and they no longer carry the Eris, which I am not surprised to see. This phone has so many issues, that it is only by Verizon’s promise to alleviate any issue you come across with your phone that I am still a loyal customer. Verizon is getting the iPhone in January so I might be upgrading to that, but I still love Droid.
2 Stars Laggy and irritating
Would have been a very nice phone…however slow and laggy leads to irritating - will be returning after about 2 weeks of use.
2 Stars Annoying Phone
After having this phone for several months I was ready to throw it out in the street. Even after upgrading to 2.1 it was still laggy. I was constantly sending cryptic emails to friends because of the auto correct. Perhaps the most annoying thing about the phone was its behavior whenever I attempted to call someone back immediately after missing a phone call from them. I found that the phone would refuse to make or receive phone calls for several minutes. I also found that it I just couldn’t answer phone calls.
The integration with facebook and gmail contacts was nice, especially since it would match a picture with people, but it was annoying that it imported all of my friends from facebook into my contacts list, especially seeing as how 95 percent of my “friends” are people I have no intention of ever calling.
On top of all that, Android boasts having lots of applications, but I found that most of these were of extremely low quality.
I switched to a palm pre that I picked up on craigslist (a phone I would recommend) and thought about keeping the eris as a backup phone, but I think I’ll get rid of it. I’d rather go back to my motorola q than the eris.
5 Stars Love it!
I have had my Eris about 6 weeks. I have just fallen in love with my phone. It has taken me a while to get to know it but as I discover another capability, I just get amazed. I love how it is so integrated with google. I just spent 4 days out in the country w/no access to the internet except through my Eris and I was able to make reservations for another trip, do my research, check emails, facebook, etc. Just so handy!! I can’t complain about the battery. I listen to my podcasts, NPR radio and music which is a drain but nothing serious. If I don’t listen to podcasts, just surf the internet and talk on the phone, the battery easily last all day. I recharge each night regardless. I am very happy with it and don’t have anything to complain about!
2 Stars Battery doesn’t hold out
First of all, I’d like to say that I love the Android software. I loved most of this phone immediately after getting it. I would replace this phone with the incredible in a heart beat if I could afford to.
The short battery life is what frustrates me the most. I attend school in an extended service area and my battery goes dead within two hours if I forget to put my phone in airplane mode. Even when I’m within my immediate coverage area, with several minutes of surfing the web, my batteries are almost sapped.
I paid more money for a stronger battery that I ordered online. This one helped, but it still ran out faster than what I really need.
I love everything else about this phone, but unfortunately, if I can’t keep juice in the phone, it’s worthless. I’m going to try to see if I can get an HTC Incredible without paying full retail price.
Buy/More Info