Orange to Charge for Smartphone Customer Care Services

Posted by Digg RSS Search for smartphone on February 17, 2010

Orange has announced that it is to charge its smartphone customers who seek support for handset specific issues. This chargeable, dedicated hotline assistance will also include a remote assistance service which allows orange agents to remotely connect to a customer's device and offer real-time, technical set-up and support.

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Filed Under: News and Reviews

Tags: Assistance Service, Customer Care Services, Customer Services, Hotline Assistance, Orange, Real Time, Remote Assistance

Orange to Charge for Smartphone Customer Care Services (Cellular-News.com)

Posted by Yahoo! News Search Results for title:smartphone on February 16, 2010

Remember me? Orange has announced that it is to charge its smartphone customers who seek support for handset specific issues.

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Filed Under: News and Reviews

Tags: Cellular News, Customer Care Services, Customer Services, Orange

Orange Launches ‘Expert Assistance’ - Providing Dedicated and Specialist Assistance to New Smartphone Customers (redOrbit)

Posted by Yahoo! News Search Results for title:smartphone on February 15, 2010

BARCELONA, February 15 /PRNewswire/ -- - The Orange Expert Assistance Service Includes Specialist Customer Service Representatives Who Will Provide Personalised Care and Support to Help Smartphone Customers - As Part of This Dedicated Support, Expert Assistance Will Also Provide Remote Assistance, Allowing Agents to Connect Over the Network to Customers' Devices to Solve Issues, Just Like an IT ...

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Filed Under: News and Reviews

Tags: Assistance Service, Barcelona, Customer Service Representatives, Expert Assistance, New Customers, Orange, Remote Assistance, Specialist Assistance, Support Expert

Orange Launches ‘Expert Assistance’ - Providing Dedicated and Specialist Assistance to New Smartphone Customers (FinanzNachrichten)

Posted by Yahoo! News Search Results for title:smartphone on

Barcelona (ots/PRNewswire) - - The Orange Expert Assistance Service Includes Specialist Customer Service Representatives Who Will Provide Personalised ...

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Filed Under: News and Reviews

Tags: Assistance Service, Barcelona, Customer Service Representatives, Expert Assistance, New Customers, Orange, Ots, Specialist Assistance

Orange Launches ‘Expert Assistance’ - Providing Dedicated and Specialist Assistance to New Smartphone Customers (FinanzNachrichten)

Posted by Yahoo! News Search Results for title:smartphone on

Barcelona (ots/PRNewswire) - - The Orange Expert Assistance Service Includes Specialist Customer Service Representatives Who Will Provide Personalised ...